Steve Palmer Associates Ltd

Workshop: Delivering Effective Training

Steve Palmer Associates Ltd — Thu, 24 May 2012 16:00:00 +0000

Target Audience: Product Specialists

Audience size: 4

Duration: Three days

Client: Construction Equipment

This is part-two of a two-part series of modules designed to take product experts and presenters and ‘move them’ towards becoming a professional trainer.

Part One was held in Eskilstuna in March 2012.

Filed under: Delivery, Management Development, Staff Development, Trainer Development

Unsolicited Feedback

Steve Palmer Associates Ltd — Fri, 18 May 2012 08:00:00 +0000

From a delegate, currently working as a sales consultant who has just completed our twelve-month stepping-into-management development programme:

“Thank you for all your support over the past 14 months or so, the whole experience has been incredibly valuable to me and I’m excited with what the future might hold…”

Filed under: Feedback, Management Development, Staff Development

Stepping into Management – Validation Event

Steve Palmer Associates Ltd — Tue, 15 May 2012 08:00:00 +0000

Today, and for the next two-days, the managers-to-be that I’ve coached in people-skills over the past twelve-months will be put through their paces.

We are a using series of case studies, an On-the-Job Project, knowledge tests, and a formal presentation to see how much they’ve learned and put into practice. We will also review their Action Plans and discuss their views about the training they’ve received to date.

A full-on couple of days – but SO essential to assess their change in performance.

Wishing them luck!

Filed under: Delivery, Evaluation, Management Development

Coaching: 1 to 1 – Developing an Effective Team

Steve Palmer Associates Ltd — Fri, 11 May 2012 16:00:00 +0000

I worked with an experienced NHS Nurse today on part two of her personal development plan. Today, we covered ‘Building an Effective Team’ – this followed-on from our first session in September last year, where we covered leadership and motivation.

Topics covered today, included:

¨ What is a Team?

¨ Why Teams Sometimes Fail

¨ Essential Ingredients for Teams to Succeed

¨ Team Characteristics – Eight Key Questions for Managers

¨ SWOT Process and Analysis

¨ Team Models: Research into High Performing Teams

¨ Team Mission Statements: Pros and Cons

¨ Setting Performance Objectives

¨ Managing Expectations

¨ Analysing your Support Network

¨ Measuring Team Effectiveness

¨ The Team Development Process Model

Filed under: 1-to-1 coaching, Delivery, Management Development, Staff Development

Unsolicited Feedback

Steve Palmer Associates Ltd — Sat, 05 May 2012 08:00:00 +0000

"On May 1st, 2012, I secured the Sales Manager position. I really feel I have benefited from completing your management training
courses and the knowledge gained. I highly recommend your training and will continue to spread he word."

Filed under: Feedback, Management Development

Workshop: Presenting with Impact

Steve Palmer Associates Ltd — Fri, 13 Apr 2012 17:00:00 +0000

Working with Rapport Training Ltd, our two-day workshop is aimed at Graduate and Trainee managers who, as part of their professional development are seeking to improve their impact when carrying-out formal business presentations.

The Workshop covers the essentials for a successful presentation including:
- Structuring the Presentation
- Using the Voice for Maximum Effect
- Body-Language for Presenters
- The Essentials of an Effective Visual Aid
- Controlling Stage-Fright

This Workshop gives delegates three opportunities to present and includes structured feedback on their performances.

Audience size: 5

Duration: Two days

Client: Infrastructure Services

Filed under: Delivery, Feedback, Management Development, observation

Workshop: Essential Learning Theory (Part 1)

Steve Palmer Associates Ltd — Wed, 28 Mar 2012 18:00:00 +0000

Target Audience: Product Specialists

Audience size: 6

Duration: Two days

Client: Construction Equipment

Location: Eskilstuna, Sweden

This is part-one of a two-part series of modules designed to take product experts and presenters and give the knowledge, skills and confidence to develop their role towards a professional trainer.

Part-two will be held in May 2012, also in Eskilstuna, Sweden.

Filed under: Delivery, Management Development, Trainer Development

The Career Practice

Steve Palmer Associates Ltd — Wed, 21 Mar 2012 12:00:00 +0000

We’re working with The Career Practice to develop a bespoke range of management development workshops for managers.

Filed under: Design, Management Development

Final Preparations: Learning Theory

Steve Palmer Associates Ltd — Mon, 19 Mar 2012 09:00:00 +0000

We’re making final preparations here this week, for our ‘Learning Theory’ Workshop in two weeks’ time. The event is aimed at product experts looking to improve their ability to train others. This is the first of two Workshops – the second, being run in Sweden in May, will focus on practising their training skills in front of a live audience (much better than a dead audience!)

Filed under: Management Development, preparation, Trainer Development, venue

Workshop: Management and Leadership

Steve Palmer Associates Ltd — Thu, 15 Mar 2012 18:00:00 +0000

Target audience: Experienced managers looking to further refresh and enhance their management and leadership skills

Audience size: 7

Duration: Two days

Client: Automotive

The Workshop discusses the differences in behaviour between managers and leaders. The Workshop covers topics including: ‘Motivating the team’, ‘Effective Delegation’, ‘Communication Excellence’, and many more and is designed to allow frequent self-assessment by the delegates culminating in a personal action plan.

Filed under: Delivery, Management Development