Target Audience: Product Specialists
Audience size: 4
Duration: Three days
Client: Construction Equipment
Location: Eskilstuna, Sweden
This is part-two of a two-part series of modules designed to take product experts and presenters and ‘move them’ towards becoming a professional trainer.
Part One was held in Eskilstuna in March 2012.
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Delivery, Management Development, Staff Development, Trainer Development | 
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Posted by Steve Palmer Associates Ltd
From a delegate, currently working as a sales consultant who has just completed our twelve-month stepping-into-management development programme:
“Thank you for all your support over the past 14 months or so, the whole experience has been incredibly valuable to me and I’m excited with what the future might hold…”
Leave a Comment » | Feedback, Management Development, Staff Development | Permalink
Posted by Steve Palmer Associates Ltd
Today, and for the next two-days, the managers-to-be that I’ve coached in people-skills over the past twelve-months will be put through their paces.
We are a using series of case studies, an On-the-Job Project, knowledge tests, and a formal presentation to see how much they’ve learned and put into practice. We will also review their Action Plans and discuss their views about the training they’ve received to date.
A full-on couple of days – but SO essential to assess their change in performance.
Wishing them luck!
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Posted by Steve Palmer Associates Ltd
I worked with an experienced NHS Nurse today on part two of her personal development plan. Today, we covered ‘Building an Effective Team’ – this followed-on from our first session in September last year, where we covered leadership and motivation.
Topics covered today, included:
¨ What is a Team?
¨ Why Teams Sometimes Fail
¨ Essential Ingredients for Teams to Succeed
¨ Team Characteristics – Eight Key Questions for Managers
¨ SWOT Process and Analysis
¨ Team Models: Research into High Performing Teams
¨ Team Mission Statements: Pros and Cons
¨ Setting Performance Objectives
¨ Managing Expectations
¨ Analysing your Support Network
¨ Measuring Team Effectiveness
¨ The Team Development Process Model
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Posted by Steve Palmer Associates Ltd
"On May 1st, 2012, I secured the Sales Manager position. I really feel I have benefited from completing your management training
courses and the knowledge gained. I highly recommend your training and will continue to spread he word."
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Posted by Steve Palmer Associates Ltd
Working with Rapport Training Ltd, our two-day workshop is aimed at Graduate and Trainee managers who, as part of their professional development are seeking to improve their impact when carrying-out formal business presentations.
The Workshop covers the essentials for a successful presentation including:
- Structuring the Presentation
- Using the Voice for Maximum Effect
- Body-Language for Presenters
- The Essentials of an Effective Visual Aid
- Controlling Stage-Fright
This Workshop gives delegates three opportunities to present and includes structured feedback on their performances.
Audience size: 5
Duration: Two days
Client: Infrastructure Services
Leave a Comment » | Delivery, Feedback, Management Development, observation | Permalink
Posted by Steve Palmer Associates Ltd
Target Audience: Product Specialists
Audience size: 6
Duration: Two days
Client: Construction Equipment
Location: Eskilstuna, Sweden
This is part-one of a two-part series of modules designed to take product experts and presenters and give the knowledge, skills and confidence to develop their role towards a professional trainer.
Part-two will be held in May 2012, also in Eskilstuna, Sweden.
1 Comment | Delivery, Management Development, Trainer Development | Permalink
Posted by Steve Palmer Associates Ltd
We’re working with The Career Practice to develop a bespoke range of management development workshops for managers.
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Posted by Steve Palmer Associates Ltd
We’re making final preparations here this week, for our ‘Learning Theory’ Workshop in two weeks’ time. The event is aimed at product experts looking to improve their ability to train others. This is the first of two Workshops – the second, being run in Sweden in May, will focus on practising their training skills in front of a live audience (much better than a dead audience!)
Leave a Comment » | Management Development, preparation, Trainer Development, venue | Permalink
Posted by Steve Palmer Associates Ltd
Target audience: Experienced managers looking to further refresh and enhance their management and leadership skills
Audience size: 7
Duration: Two days
Client: Automotive
The Workshop discusses the differences in behaviour between managers and leaders. The Workshop covers topics including: ‘Motivating the team’, ‘Effective Delegation’, ‘Communication Excellence’, and many more and is designed to allow frequent self-assessment by the delegates culminating in a personal action plan.
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Posted by Steve Palmer Associates Ltd
Trainer Skills
This week, we are finalising our preparations for the first in a series of management development workshops covering training skills for a key client’s product support managers. The Workshop will be split into two parts – two days and three days with a six-week period of consolidation between the two. The two day Workshop will look at the theory of learning (how and why people learn, why they sometimes don’t. Part two covers training delivery best practice and how to measure the success of training.
Workshop Portfolio
An established career-counselling service, based in the UK has asked us to provide a ‘one-page’ summary for each of our most sought-after workshops with a view of integrating them into their client offer. These will include: Coaching and Developing Staff; Leadership and Management; Presenting Effectively; Business Writing Skills; Assertiveness and Prioritising your Day.
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Posted by Steve Palmer Associates Ltd
Target audience: Those new to the role of manager or those who have had no formal training as managers
Audience size: 4
Duration: Two days
Client: Automotive
The ‘Stepping into Management’ series of workshops that began in January 2011 finishes soon. In this final Workshop, we look at the impact an individual manager has on the team around them, and the core principles of good management needed to be successful in the role. We also use this event to recap on the key messages from the previously attended workshops.
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Posted by Steve Palmer Associates Ltd
Target audience: Those responsible for formally assessing and coaching staff and/or colleagues at work.
Audience size: 4
Duration: Two days
Client: Automotive
The Workshop includes practical hands-on experience with the client’s on-line assessment tool. This is complemented by a discussion-based workshop covering the essential knowledge, skills and behaviours of the successful coach.
The final session includes the construction of a personal action-plan.
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Posted by Steve Palmer Associates Ltd
Target audience: Those new to the role of recruitment interviewing, or those who have been interviewing but without formal training.
Audience size: 4
Duration: Two days
Client: Automotive
The Workshop discusses best practice interviewing techniques and processes.
The workshop covers the:
- Interviewing process from identifying the vacancy to post-interview activities
- Difference between a job description and a person specification
- Effective interviewing environment
- Design of an advert for maximum response
- Dos and don’ts of CV writing and presentation
- Process and practice of short-listing
- Creation of an Interview Checklist
The workshop also includes mandatory completion of an e-learning package covering Employment Law and an opportunity to carry out a live interview with a prospective employee. Afterwards, the learner receives feedback not only from their peers and tutor, but also (uniquely) the candidate they have just interviewed.
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Posted by Steve Palmer Associates Ltd
Met up with a business associate in Daventry today, to explore opportunities for us to work together this year.
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Posted by Steve Palmer Associates Ltd
This week, we’re putting the finishing touches to our proposal to design and deliver a wide range of management development workshops for a key client.
Tenders have to be in by the end of January and we should know the result by the beginning of March.
Leave a Comment » | Management Development, Proposal | Permalink
Posted by Steve Palmer Associates Ltd
Target audience: Experienced managers looking to further refresh and enhance their management and leadership skills
Audience size: 5
Duration: Two days
Client: Automotive
The Workshop discusses the differences in behaviour between managers and leaders. The Workshop is designed to allow frequent self-assessment culminating in a personal action plan.
Leave a Comment » | Delivery, Management Development | Permalink
Posted by Steve Palmer Associates Ltd
Target Audience: Product Specialists
Audience size: 4
Duration: Three days
Client: Construction Equipment
Location: Eskilstuna, Sweden
This is part-two of a two-part series of modules designed to take product experts and presenters and ‘move them’ towards becoming a professional trainer.
Part One was held in Eskilstuna in September 2011.
Leave a Comment » | Delivery, Management Development, Trainer Development | Permalink
Posted by Steve Palmer Associates Ltd
This workshop is geared towards experienced managers who already carry out business presentations, but have had little or no formal coaching.
Target audience: Experienced Managers
Audience size: 3
Duration: Two days
Client: Automotive
Leave a Comment » | Delivery, Management Development | Permalink
Posted by Steve Palmer Associates Ltd
This workshop discusses the ingredients and make-up of a high-performing team. The workshop then gives delegates the opportunity to compare their existing team with the ideal and develop strategies for fine-tuning their team’s performance.
Target audience: Experienced Managers
Audience size: 4
Duration: Two days
Location: Daventry, Northamptonshire, England
Leave a Comment » | Delivery, Management Development | Permalink
Posted by Steve Palmer Associates Ltd
